Therapy Services

Therapy Services Offered

Populations Served

Individual Therapy

Treatment Specialties – Individuals

Anxiety, stress management, school/work/life balance, life transitions (retirement, illness, loss, separation, divorce, co-parenting), caregiver fatigue, anger, interpersonal relationships (boundary setting, people-pleasing, assertiveness), self-esteem, and confidence

Approach to Individual Therapy

Recognizing that we are each the expert in our own lives, I will meet you where you are and work collaboratively with you, at your pace, to identify challenges and set goals.  I engage the therapeutic relationship with curiosity, creativity, and an open mind.  I draw from a variety of therapeutic modalities and will offer approaches that resonate with you and best fit your unique needs and personalized goals. As we work together, I will provide concrete tools and strategies to help you build the skills you desire to move beyond the hurdles that stand in the way of living your life on your terms.

Therapeutic Modalities Utilized - Individuals

Relational (Couple/Partner) Therapy

Treatment Specialties – Couples/Partners

Ineffective communication patterns/breakdown, recurring conflict, breaches of trust, parenting challenges, and difficulty expressing emotions.

Approach to Relational (Couple/Partner) Therapy

I draw from a variety of evidence-based therapeutic modalities, as well as conflict management skills to assist couples with identifying ineffective communication patterns that maintain negative cycles and get in the way of moving forward.  I provide strategies to help partners understand each other better which can lead to increased trust and commitment, effective management of conflict, and a stronger bond and unified friendship.

Therapeutic Modalities Utilized – Relational Therapy

Please note that the lists mentioned above are not exhaustive.  If you don’t see your particular situation listed here, please feel free to contact me to discuss how I can assist you.  If I am unable to assist or not the right person for the job, I will be happy to help you find the right fit for you.

Not sure if therapy is right for you?

Kimberly Keller, MSW, RSW, AccFM (OAFM)

(she/her/hers)

Education

I am a Registered Social Worker (RSW) with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and an Accredited Family Mediator (AccFM) with the Ontario Association of Family Mediators.

I have worked in various community-based non-profit organizations as well as health care institutions in the public sector.  My experience as a therapist includes working with individuals, couples and families to assist with a wide variety of challenges including anxiety, depression, trauma, abuse, stress and anger management, parenting, relationship issues, grief, illness, and addiction. I co-facilitated groups for children who have witnessed domestic violence as well as the Partner Assault Response group programming for men. I have worked with youth and adults in conflict with the law under several court diversion and restorative justice programs. In the health care sector, I worked primarily with adults over the age of 65 in the emergency department and rehabilitation unit assisting patients and their families with discharge planning, navigating systems and service needs in the community.

Fees & Policies

Therapy services are offered in person in Waterloo, ON, and virtually across Ontario via secure online video conferencing or telephone.

Payment is required before or during your therapy session by e-transfer, debit, or credit card.  Clients must maintain current credit card on file.  If you are not able to provide credit card, please contact me to discuss alternative options.

15 Minute Consultation - Free

Virtual Individual Therapy (50-minute session) - $120

In-person Individual Therapy (50-minute session) - $130

Relational Therapy (Couple/partner) (50-minute session) - $140

Relational Therapy (Couple/partner) (80-minute session) - $225

Insurance Designation/Credentials – MSW, RSW, Registration #834201

Sliding Scale Program

Although a worthwhile investment towards wellbeing, I recognize therapy is expensive. I do provide a reduced fee on a sliding scale for a limited number of clients. If you do not have benefits that cover therapy/counselling and require a sliding scale, please contact me to discuss availability of a sliding scale fee structure.

Cancellation Policy

Cancelled or rescheduled therapy appointments require a minimum of 24 hours’ notice. If you cancel with less than 24 hours’ notice, you will be charged a $50 fee. If you miss your appointment without notice, you will be charged for the full session.

I recognize that sometimes life is busy, and unforeseen situations occur. In case of unexpected emergencies, please contact me immediately to let me know that you are unable to attend, and I will work with you to find a solution.

Confidentiality

The information you share during your therapy session is confidential unless you provide express written consent to share specific information.

Exceptions to Confidentiality

There are four limitations to confidentiality wherein I am legally obligated to report to the appropriate authorities:

  1. Imminent risk of harm to yourself or others;
  2. Potential risk of harm to a child and/or dependent;
  3. If you disclose abuse by a licensed medical professional (i.e. a doctor or another counsellor/therapist)
  4. If my case notes are subpoenaed for court

FAQs

I am currently offering services virtually via secure video conferencing or telephone.

While individual therapists have their own style, some aspects of the therapeutic process are generally consistent. 

Initial sessions typically involve reviewing confidentiality, information gathering, assessment, and goal setting.  Next steps include working collaboratively with your therapist to determine a treatment plan and exploring therapeutic modalities that best suit you.  Once a treatment plan is established, the work begins, and your therapist will help you address the challenges you want to work on.

The number of sessions is varied and dependent on your treatment goals and the complexity of the issues you want to address in therapy. A simple problem may only take a few sessions, while more complicated challenges may take months or even longer.

While therapy sessions are tailored to meet your specific needs in the moment, much of therapy work takes place outside of the therapy sessions. Ultimately, it is up to you to implement strategies and continue to do the work in your everyday life to create the changes you are seeking to make. The more work done outside of therapy, the quicker the therapy process will progress.

When you meet your goals and are ready to move away from therapy as a support, your therapist will help you with the transition.

Great question!  I believe most people could benefit from having a confidential space to talk about challenges and experiences when things aren’t going as planned. However, to put it simply, therapy can be helpful when you are struggling with something and want to have a safe, non-judgmental space to sort things out with an objective third party.  If you are unsure whether therapy is right for you, I would be happy to answer any questions you have.

Book a free 15-minute consultation

At the heart of therapy is the therapeutic relationship.  It is important that you find a therapist you feel comfortable talking with.  Equally important to having rapport with your therapist, it is essential that your therapist is qualified to perform the services being offered. Finally, you may want to know that the therapist you work with has also been to therapy themselves. Therapists who have done their own work know what it’s like to be on the client side of the therapeutic relationship. They have deeper understanding and empathy and relate to others with compassion and respect. My own experience attending therapy has helped shape who I am as a therapist.

Therapist vs counsellor

The terms therapist and counsellor are often used interchangeably and are often social workers or psychotherapists.

Registered Social Worker vs Registered Psychotherapist

Psychotherapy is a controlled act in Ontario and both Registered Social Workers (RSW) and Registered Psychotherapists (RP) are permitted to practice psychotherapy under the legislation.

Benefit Coverage

If you have benefits covering psychotherapy or counselling, you may wish to confirm which professional designations are covered (MSW, RSW or RP).  Some health plans may only cover psychologists.

Credentials

My credentials for insurance purposes are MSW, RSW. This means I have a Master of Social Work degree and I am a Registered Social Worker with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).

FEES + PAYMENT

15 Minute Consultation – Free

Individual Therapy (50-minute session) – $120

Relational Therapy (Couple/partner) (50-minute session) – $140

Relational Therapy (Couple/partner) (80-minute session) – $225

SLIDING SCALE PROGRAM

Although a worthwhile investment towards wellbeing, I recognize therapy is expensive. I do provide a reduced fee on a sliding scale for a limited number of clients. If you do not have benefits that cover therapy/counselling and require a sliding scale, please contact me to discuss availability of a sliding scale fee structure.